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	<title>Software Associates - India &#187; Web testing</title>
	<atom:link href="http://www.softwareassociates.in/blog/category/web-testing/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.softwareassociates.in</link>
	<description>Synergize with experience and expertise</description>
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		<title>Exploratory testing</title>
		<link>http://www.softwareassociates.in/blog/exploratory-testing/</link>
		<comments>http://www.softwareassociates.in/blog/exploratory-testing/#comments</comments>
		<pubDate>Mon, 04 Apr 2011 05:51:12 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Web testing]]></category>

		<guid isPermaLink="false">http://www.softwareassociates.in/?p=2554</guid>
		<description><![CDATA[One of the biggest issues in a testing cycle is the occurrence of leakage bugs; these are bugs which are not identified during the testing cycle. Despite of having a huge set of test cases and a good testing process, &#8230; <a href="http://www.softwareassociates.in/blog/exploratory-testing/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>One of the biggest issues in a testing cycle is the occurrence of leakage bugs; these are bugs which are not identified during the testing cycle. Despite of having a huge set of test cases and a good testing process, many applications might still contain a few leakage bugs. Similar experiences with our projects lead us to further investigate on the problem. The investigation was carried out as follows,</p>
<p>
	We considered a project which was reported to contain leakage bugs and checked for the following,</p>
<ul>
<li>Whether any functional requirement was missed out by us during testing.</li>
<li>Whether any functional requirements were missed while creating the test cases.</li>
<li>&nbsp;Nature of the leakage bugs.</li>
</ul>
<p>No issues were found in the first two cases which lead to the conclusion that leakage bugs were creeping into the application because of the nature of the bugs itself and the possibility of finding these types of bugs in test case driven approach is very less.</p>
<p>Let&rsquo;s see an example: Consider a functional requirement &ldquo;User should be able to rename the file&rdquo;, for this we might have a test case with the objective &ldquo;Verify that users are allowed to rename the file&rdquo;. In the real world every day, the test manager or leader will allocate 30-40 test cases to a tester for execution.&nbsp; Assume this test case is one among the allocated list. Now, the tester will take the file, say &ldquo;File.txt&rdquo; and will try to rename it as &ldquo;filerenamed.txt&rdquo;. In most of the cases, the tester will mark the test case as pass.</p>
<p>Let see what are the possible leakage bugs and other test scenarios here</p>
<ul>
<li>System might crash if the tester uses some special character while renaming the file.</li>
<li>System might crash if the tester tried to rename the file by putting some large name.</li>
<li>System might crash if the tester tried to rename the file by putting an already existing name.</li>
<li>Whether the user will be able to open the file after renaming it.</li>
<li>What happens if the user changes the file format while renaming?</li>
<li>If the system displayed a warning message for special characters or for an already existing name, then by clicking the &lsquo;Ok&rsquo; button in the warning pop up whether the tester is able to rename the file by putting a valid name.</li>
<li>Whether the tester checked all the possible special characters or not.</li>
<li>What happens if the tester renamed the file with a blank space?</li>
<li>Whether the tester is able to rename the file by paste functionality.</li>
</ul>
<p>This list will grow depending on the testing scenario. A tester who is not very experienced will simply run the test case with a valid filename. Even an experienced tester might execute just 2 or 3 other scenarios as 39 other test cases needs to be executed the same day.</p>
<p><strong>As a remedy for this issue our team introduced Exploratory testing approach to our testing process.</strong></p>
<p><strong><br />
	So let&rsquo;s see what Exploratory testing is,<br />
	</strong></p>
<ul>
<li><em>ET is any testing to the extent that the tester actively controls the design of the tests as those tests are performed and uses information gained while testing to design new and better tests&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &ndash;&nbsp;&nbsp; <strong>James Bach</strong><br />
		</em></li>
</ul>
<ul>
<li><em>ET Allows&nbsp; the personal freedom and responsibility of the individual tester to continually optimize the value of his/her work by treating&nbsp; the test-related learning, test design, test execution, and test result interpretation&nbsp; &#8211; <strong>Cem Kaner</strong><br />
		</em></li>
</ul>
<ul>
<li>ET is not a technique; we can say it is a testing approach or a testing style.</li>
</ul>
<ul>
<li>ET doesn&rsquo;t use any comprehensive documents like test case document.</li>
</ul>
<ul>
<li>ET completely relies on the capability of the testers.</li>
</ul>
<ul>
<li>ET can provide a good feedback of any build or any application in a minimal span of time.</li>
</ul>
<ul>
<li>ET gives enough opportunities to testers for conducting good investigation, reasoning, thinking, observing and doing creative things while testing.</li>
</ul>
<p>One way of tackling the leakage bugs could be to pen down each of these different possibilities as separate test cases and execute it in the regular way. But, this would create quite a bit of an overhead.&nbsp; In a way, ET can be looked upon as an alternate way of covering these scenarios in a cheaper manner banking on the experience, system knowledge and imagination of the person who is executing the test cases as opposed to the assured coverage from the orthodox test case based approach.</p>
<p><strong><br />
	How it is conducted.&nbsp;&nbsp; <br />
	</strong></p>
<p>
	&nbsp;ET approach will be conducted in sessions and the first step is to decide on a charter, where session is the basic testing work unit. By &ldquo;charter&rdquo;, we mean that each session is associated with a mission which is similar to the test objective in test case driven approach, also it will tell what the tester is going to do in that session. In the above example we can use the same test case objective&nbsp; &ldquo;Verify that users are allowed to rename the file&rdquo; as charter. The charter may be chosen by the tester himself, or assigned by the test lead or test manager. Sometimes charters are written down or else the functional test cases are used as charters. Once the session is started, the testers will concentrate on the charter and will try to explore all possible test scenarios of the charter. There won&rsquo;t be any test case development phase hence the tester can utilize the entire time to explore the hidden and dangerous bugs. The only possible output from a session of ET is a set of bug reports.</p>
<p>It&rsquo;s no surprise if doubts are raised about relying completely on a tester.&nbsp; Or how the managers or leads manage their team? Or how the work is accountable? Thus the testing master James Bach and his team came up with technique called Session Based Test Management (SBTM) which can be used to manage ET in a structured way.</p>
<p>
	Both ET and Test case development approach has its own benefits. So we can&rsquo;t limit our testing process to any one of these approaches. It is better to have a right mix of both approaches for ensuring the quality of any application and we always offer both approaches to our clients.</p>
<p>
	Some more related topics are on the way like ET with SBTM, Skill set of ET tester &hellip;etc. Please stay connected.&nbsp;</p>
]]></content:encoded>
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		<item>
		<title>Regression Testing</title>
		<link>http://www.softwareassociates.in/blog/regression-testing/</link>
		<comments>http://www.softwareassociates.in/blog/regression-testing/#comments</comments>
		<pubDate>Wed, 16 Mar 2011 06:21:46 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Web testing]]></category>

		<guid isPermaLink="false">http://www.softwareassociates.in/?p=2407</guid>
		<description><![CDATA[Regression testing becomes inevitable in development scenarios that have to accommodate frequent changes to the functionality.&#160; In the agile world, software releases to production are planned every week or so. Fundamentally, such frequent releases tend to destabilize the product as &#8230; <a href="http://www.softwareassociates.in/blog/regression-testing/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>Regression testing becomes inevitable in development scenarios that have to accommodate frequent changes to the functionality.&nbsp; In the agile world, software releases to production are planned every week or so. Fundamentally, such frequent releases tend to destabilize the product as we all know that any change to the product annuls previously conducted test results that prove the stability of the system. This is so mainly because there is no foolproof way of charting out the dependencies between the different parts of a software system to conclusive infer the affected parts of the system due to a change.</p>
<p>In such a scenario, the onus is on the testing process to ensure that the functionality additions of the current release has not regressed the existing functionalities. When frequent releases are made, it is not enough that we test the requirements pertaining to that single release, but it should be ensured that the application on a whole is stable and that any changes has not lead to subsequent errors somewhere else in the system. Simply put, regression testing means re-testing the application as and when required. </p>
<p><strong>Why is it important?<br />
	</strong></p>
<p>Making changes to an already tested application can lead to the following issues,</p>
<ul>
<li>Any new change in functionality may break the current functionality.</li>
<li>Changes at one part of the application could affect the system elsewhere.</li>
<li>Fixing a bug may have resulted in other unforeseen bugs.</li>
</ul>
<p>All these create a serious impact on the quality of the product. Therefore by doing proper regression testing at every phase of development, we can ensure true progress of the product. However, the challenge to regression testing is the increasing overheads. In an utopian world of unlimited resources, we would want to do thorough testing of the entire application for every miniscule change done.&nbsp; Thus a huge system will carry a large overhead of regression testing along its maintenance lifecycle. We should recognize this and have a conscious plan to tackle this issue.</p>
<p><strong>Regression testing Process:<br />
	</strong></p>
<p>Now that we can&rsquo;t afford to do all the testing each time the application is touched, we need to have scientific ways of ensuring maximum returns from the available testing effort for the release. There are mainly two parts to this process &ndash; i) designing the regression test suite for the release and ii) executing it.</p>
<p><strong><u>Designing regression test suite</u></strong></p>
<p>Typically, the regression test suite would consist of a representative selection of the test cases for the system. This representative set of test cases needs to be skewed towards the areas of the system that are more affected by the changes in the release. Modularization of test cases helps a lot in designing the regression test suite.&nbsp; If we have maintained a dependency matrix between the different modules of the application, one could identify the modules (at least the ones which we need to concentrate on) that need representation in the regression test suite, based on the modules to which the changes of the release belong.&nbsp; </p>
<p>The test case documentation should carry information as to whether it is marked as a representative test case of the module it belongs to. This would help in picking up the test cases that represent the modules affected. Apart from the test cases that represent the functionality within the modules there needs to be ones which represent inter-modular behavior.&nbsp; These need to be added separately based on the affected modules. In addition to the test cases representing the affected modules and their inter-modular behavior, there needs to be representation across the other modules also. We could maintain a base regression set which cuts across modules and ensures sanity of the entire application and ensure that all regression test suites would contain this.</p>
<p><strong><u>Execution of regression test suite<br />
	</u></strong></p>
<p>Having designed the regression test suite,&nbsp; we need to execute the same. Automation is an option which needs to be seriously considered for elaborate / frequent regression testing scenarios as we could get considerable return on the investment we do for the recording of the scripts.</p>
<p>We will look at automation for web application regression testing in an upcoming post. Do stay connected&hellip;</p>
<p>&nbsp;</p>
]]></content:encoded>
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		<item>
		<title>Android and iPhone tablet browsers</title>
		<link>http://www.softwareassociates.in/blog/website-testing-and-browse-compliance/</link>
		<comments>http://www.softwareassociates.in/blog/website-testing-and-browse-compliance/#comments</comments>
		<pubDate>Tue, 16 Dec 2008 13:11:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Android]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[HTML]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[united kingdom]]></category>
		<category><![CDATA[USA]]></category>
		<category><![CDATA[Web standards]]></category>
		<category><![CDATA[Web testing]]></category>
		<category><![CDATA[android application]]></category>
		<category><![CDATA[cross browser testing]]></category>
		<category><![CDATA[London]]></category>
		<category><![CDATA[new york]]></category>
		<category><![CDATA[testcomplete]]></category>
		<category><![CDATA[testing services]]></category>

		<guid isPermaLink="false">http://softwareassociatesuk.com/blog/?p=92</guid>
		<description><![CDATA[Quality is free but no one is ever going to know it unless there is some agreed system of measurement.&#160;A report by Creative Good showed that 39 per cent of test shoppers failed in their buying attempts because sites were &#8230; <a href="http://www.softwareassociates.in/blog/website-testing-and-browse-compliance/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Quality is free but no one is ever going to know it unless there is some agreed system of measurement.&nbsp;A report by Creative Good showed that 39 per cent of test shoppers failed in their buying attempts because sites were too difficult to navigate. Additionally, 56 per cent of search attempts failed.</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Portal development is only half the work done. You need professional web site testers who can unearth hidden bugs and enforce webs standards that would otherwise cost your company thousands of pounds in maintaining and fixing these costly errors. In 2004, the <span class="blsp-spelling-error" id="SPELLING_ERROR_0">UK&#39;s</span> Department of Inland Revenue experienced software errors that resulted in a $3.45 billion tax-credit over payment.&nbsp;</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Here is a recent report on the horrors of coding errors &#8211; surprisingly from a <a href="http://dealbook.blogs.nytimes.com/2010/06/21/the-tremors-from-a-coding-error/" target="_blank">mutual fund company</a></span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">It seems to be happening all over the world &#8211; but who or what is to blame? All web developers understand the need to test their own scripts, but few take the time or make it a priority to test early in the web application development cycle. The result is a vicious cycle of few tests, poor-quality code and an increasing amount of debugging work. This is often due to insufficient resources, lack of technical know how, inadequate planning, scope creep and poor design.</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Our experienced team of web and application testers could help you save thousands of dollars through our manual and automated testing procedures for ERP applications using <span class="blsp-spelling-error" id="SPELLING_ERROR_1">TestComplete</span> and selenium.<br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">We do quality assurance testing services for web portals, extranets&nbsp;and intranets; they includ<strong>e tests for cross browsers, website functionality, performance, security and web standards</strong> ; work closely with designers and developers to bring about drastic improvement in code quality and predictability. Our quality assurance projects include big names in United Kingdom such as O2, <span class="blsp-spelling-error" id="SPELLING_ERROR_3">NHS</span>, Honda, Esprit, Dell and <span class="blsp-spelling-error" id="SPELLING_ERROR_4">Cadbury</span>.</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Whether you are based at London or New York,&nbsp; &#8211; our web standards testing, application testing and web portal application development and testing services are available to you at a short notice.&nbsp;We also provide long term independent testing services for web development companies who build portals and social networks to bring about tangible benefits in testing time and shorter version release cycles</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong>What we provide</strong></span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><br />
	</span></span></div>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong>#Standard operating checklist with severity of errors</strong></span></span></div>
<ul>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Critical Error</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Lack of Functionality / Logical Error</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Not Living up to Specification</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Spelling or Grammar Error</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Design Problem</span></span></li>
</ul>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong># Web security</strong></span></span></div>
<ul>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><span class="blsp-spelling-error" id="SPELLING_ERROR_5">SQL</span> injection</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Bot <span class="blsp-spelling-error" id="SPELLING_ERROR_6">login</span> prevention</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">JavaScript loopholes</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Password protection</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Document privacy</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Reader privacy</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><span class="blsp-spelling-error" id="SPELLING_ERROR_7">IP</span> restrictions</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Credit card encryption</span></span></li>
</ul>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong># HTML web standards</strong></span></span></div>
<ul>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">W3C standards</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Web accessibility</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Section 508 compliance</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">AAA compliance</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><span class="blsp-spelling-error" id="SPELLING_ERROR_8">XHTML</span> compliance</span></span></li>
</ul>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong># Cross browser compatibility testing</strong></span></span></div>
<ul>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Internet Explorer 6</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Internet Explorer 7</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">IE 8</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><span class="blsp-spelling-error" id="SPELLING_ERROR_9">Firefox</span> 1.5 browser</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Safari browser for Mac and Windows <span class="blsp-spelling-error" id="SPELLING_ERROR_10">XP</span></span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">IE 5.2 for Macintosh</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Netscape browser 7.x</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Opera 8.x</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Android and iPhone tablet browsers<br />
		</span></span></li>
</ul>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong># Coding and performance</strong></span></span></div>
<ul>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Portal development standards</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Web services testing</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Web load performance testing</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Automated web testing</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Web site optimization</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Website coder <span class="blsp-spelling-error" id="SPELLING_ERROR_11">matrices</span></span></span></li>
</ul>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong># Requirements</strong></span></span></div>
<ul>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Functional specification of the project</span></span></li>
<li style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Client / Admin <span class="blsp-spelling-error" id="SPELLING_ERROR_12">login</span> access on staging server</span></span></li>
</ul>
<div style="text-align: justify;"><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;"><strong># Engagement models</strong></span></span></div>
<ul>
<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Pay per bug</span></span></li>
<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Fixed hour testing</span></span></li>
<li><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Agile testing for large projects</span></span></li>
</ul>
<p><span style="font-family: arial,helvetica,sans-serif;"><span style="font-size: 14px;">Write to us to know about skill sets and the services that we can provide to you.&nbsp;</span></span></p>
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